Customer information / Privacy
Your information, handled with care.
This notice explains what happens when you choose to contact Reliance through the enquiry tools on this website.
Information you choose to send
The car hire quote tool prepares a WhatsApp message containing the details you enter. The journey update tool prepares a WhatsApp enquiry containing the reference you provide. Nothing is sent from those tools until you choose to send the message in WhatsApp.
How enquiries are used
Information you send to Reliance can be used to respond to your question, discuss a quote or help with an existing journey. Do not include payment credentials or other sensitive information in a general enquiry.
Third-party services
When you open WhatsApp or Google Play, those services process information under their own privacy policies and terms. Review their notices before using their services.
Questions about your information
For questions about information you have shared with Reliance, contact the team on WhatsApp and describe your request. The appropriate response depends on the information and context involved.